FRESCHE OPSIQ

Your AI Operations Assistant for IBM i

A message lands in your QSYSOPR queue. You don’t recognize it, and the person who would isn’t around. OpsIQ gives you a straight answer instead: ask what’s going on in plain language, and get root cause and next steps back in seconds.

An AI Operations Assistant Built for IBM i

OpsIQ connects to your IBM i system and helps your team investigate messages, job activity, and system events in plain language. Ask about a QSYSOPR message, a job log, or a CL command, and OpsIQ tells you what’s going on and what to check next. It works alongside the monitoring tools you already use, like Robot or Halcyon, to explain the alerts they surface.

01 – Ask

Type the Question You’d Ask a Coworker

No command syntax to remember. No need to dig through menus before you start.

02 – Check

OpsIQ Looks at Your Live System

It queries your actual IBM i environment in real time so your team is not piecing things together screen by screen.

03 – Answer

Get Root Cause and Next Steps

A plain-language answer that shows the likely cause, what matters about it, and where to look next.

What Every IBM i Operations Runs Into

IBM i operations still depend on experience, memory, and knowing where to look. The problem is that the same issues keep showing up: messages that need interpretation, alerts without enough context, job logs that take time to work through, and CL commands that somebody on the team is expected to remember.
Only a Few People Can Read the Queue

Interpreting a QSYSOPR message well is usually second nature for a small number of experienced people. When they are unavailable, everyone else loses time trying to decode what they are seeing.

The First Ten Minutes Go to Searching, Not Fixing

Before anyone can act, they are often looking up the message, checking the job, or trying to remember which command applies. That delay adds up fast.

Monitoring Shows the Alert, Not the Explanation

Your monitoring tools are still important. They tell you that something happened. OpsIQ helps with the next step by making it easier to understand the alert, investigate the message, and decide what to do.

New Hires Start From Zero

A lot of IBM i knowledge is learned on the job. New operators often build the same understanding from zero, one message and one escalation at a time.

Common Questions

Ask About Your IBM i System in Plain Language

OpsIQ answers the questions your team checks every day and helps with the ones that usually get escalated. No commands to remember, no screens to hunt through.
Did all critical batch jobs finish overnight?

Start the day knowing what completed, what failed, and what needs a closer look.

Why did this job end abnormally?

Get a plain-language read of the error message and what to check next.

What's running in QBATCH, and is anything stuck?

See active jobs at a glance and spot anything that's waiting or hung.

How's the system performing right now?

Get a quick read on system health without pulling up multiple screens.

Which library or object is using the most storage?

Find what's taking up space before it becomes a problem.

Which user profiles have *ALLOBJ or *SECOFR access?

Review who holds powerful authorities on each system, in one answer.

Built for the Work That Starts After the Alert

OpsIQ helps your team work through the part of operations that usually takes the most time: understanding what the message means, checking the surrounding context, and deciding what to do next.

AI Chatbot

Ask questions in plain language and get answers from your live IBM i system. Any operator can diagnose an event without knowing the commands.

QSYSOPR Message Feed

Loads automatically when you sign in, grouped by severity with a count per group: Critical (50+), Warning (30–49), and Info (under 30).

Investigate Button

One click sends a QSYSOPR message's context to the AI chatbot and starts a structured investigation, replacing the manual lookup cycle.

Suggested Follow-ups

After each answer, OpsIQ suggests follow-up questions based on the conversation, so operators can dig deeper without having to figure out what to ask next.

Streaming Responses

Answers appear in real time as they're generated, so you can start reading right away instead of waiting for the full response.

Chat History

Every conversation is saved, with rename, delete, and search, giving you a searchable record of what was asked and how it was resolved.

Audit Log

Every AI interaction is logged automatically: timestamp, user, action type, message ID, severity, prompt, and response summary. Exportable for compliance.

IBM i Authentication

Users sign in with their existing IBM i profiles, so there are no separate credentials or new identity model for your team to manage.

How Much Time Is Your Team Losing to Lookups?

Plug in your numbers and see how many hours OpsIQ could give back to your team every week.

Build for Every Role

Same System, Three Very Different Days

OpsIQ helps IBM i operators, system administrators, and IT leaders handle issues faster without making everything depend on one senior expert being available.

IBM i Operator

Fewer Lookups, Faster Answers

“Most of my day is message IDs, job logs, and waiting for someone senior to tell me what I'm looking at.”

With OpsIQ: Ask what you’re looking at and get the answer yourself: what the message means, what caused it, and what to do next.

System Administrator

One View for Every System Check

“Health, storage, security, backups: every check is a different screen and a different command.”

With OpsIQ: Check messages, jobs, and system health from one place instead of bouncing between screens and stitching the answer together by hand.

IT Director / VP Ops

Steady Coverage for Every Shift

“IBM i doesn't get the investment it deserves internally, and I can't hire or retain operators fast enough.”

With OpsIQ: More of your team can handle issues on their own, using the IBM i investment you already have. No migration, no new infrastructure.

Share OpsIQ With Your Team

Get a two-page summary of what OpsIQ does and how it helps your team. 

What Operators Are Saying About OpsIQ

FAQ: What You're Probably Wondering

What is OpsIQ?
OpsIQ is an AI operations assistant for IBM i. Investigate system messages with one click, ask plain-language questions about your system, or paste alerts from your existing monitoring tools to find the root cause. It’s read-only and signs in with your existing IBM i profile.
No. OpsIQ is not a monitoring tool and does not replace the monitoring tools you already use, like Robot or Halcyon. It’s an investigative layer that works alongside them by helping your team interpret alerts and investigate issues faster. Your monitoring tells you something happened, OpsIQ tells you what it means and what to do next.
It depends on your message volume and team size, since most of the time comes back from the lookup work before anyone can act. Use the savings calculator to estimate it for your team.
Generic AI only knows what you paste into it. OpsIQ connects directly to your live IBM i system, so it queries actual system state and gives you an answer based on what’s really happening right now, not a guess based on a pasted message.
No. OpsIQ is built for the whole team, not just senior operators. If you can read a message and ask a question, you can use OpsIQ. Suggested prompts guide you to the right question if you’re not sure where to start.
Not today. OpsIQ is read-only: it surfaces insights and recommended next steps, but it doesn’t execute commands or change anything. That’s a deliberate safeguard, not a limitation.

OpsIQ runs on your system and is read-only. It signs in with your existing IBM i profile, and nothing on your system changes.

To analyze your questions and system messages, OpsIQ connects to a third-party AI service. Only the information needed for each analysis is sent. Nothing is sent to Fresche.

For full details on data handling, encryption, logging, and retention, see the OpsIQ Data Security FAQ.

OpsIQ signs in with your existing IBM i user profile. No new credentials, no elevated privileges, no separate access model to manage.

Yes. The current version of OpsIQ is free to use, with no license fee and no time limit.

OpsIQ needs an AI service to do the analysis. To get you started, we can provide a complimentary AI key for 45 days. Before it ends, we’ll reach out to help you connect your own plan.
Every customer gets full support for the first 45 days. After that, all customers keep access to documentation, updates and email support. Customers with active maintenance on any Fresche product keep full support, including the MyFresche portal.

Get Time Back on Your Own System

Sign in with the IBM i user profile you already have and get answers in seconds. Nothing new to install or provision.

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Book a Discovery Call

Talk with our team about where you are and what comes next.