Technical Support
A dedicated team of specialists at your service
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Welcome to freschesolutions.com, home of X-Analysis, the leading solution to document, analyze, modernize and transform IBM i applications.
A dedicated team of specialists at your service
At Fresche, our customer support department is the heart of communication between our clients and our company. We go beyond solving your technical issues and help you get the most business value out of the solutions that you’re using.
Our vision is to achieve a level of support excellence that exceeds your expectations by providing rapid responses to your requests, timely problem resolution, as well as up-to-date service and installation information.
A Complete Range of Support Services Available to You
Global Support
Team
Fresche’s global support team is here to assist you Monday through Friday.
Highly Skilled
Staff
Our support professionals possess the deep expertise necessary to resolve your issues quickly, without numerous escalations.
Continuous Product
Improvement
Your support contract allows you to report software problems, receive workarounds, and obtain product updates, which include new builds and new versions.
Service
Excellence
Customer satisfaction surveys consistently place Fresche above widely established community benchmarks. We always want to know how we did – this is how we evolve to serve you better.
How to Contact Us
+1 (800) 361 6782
00 800 361 67 82 0
0011 800 361 6782 0
For BCD product support, clients can contact us at:
Phone: (250) 655-1766
For Quadrant product support, clients can contact us at:
Phone: 800-258-3399
Existing Speedware customers with a valid customer number can access the knowledge base via the SWS login here.
Mouse over each client name to see a case study showing how the client used one or more of our solutions.
