SUMMARY
Prestige Care partnered with Fresche Solutions (previously OmniData) to transform its analytics strategy using Azure Synapse and Power BI for healthcare. By migrating from Domo, Prestige Care empowered caregivers with real-time patient insights, optimized facility operations, and improved decision-making.
Key Results:
- Real-Time Patient Insights: Caregivers access Power BI dashboards on tablets for timely decisions.
- Optimized Facility Operations: Data-driven insights improve efficiency across locations.
- Seamless Microsoft Integration: Power BI, Azure, and Teams streamline collaboration.
- Improved Care Quality: Analytics empower caregivers to deliver personalized care.
About the Company
Prestige Care is a family-owned company offering a continuum of care services, including Independent and Assisted Living, Memory Care, Skilled Nursing, and Rehabilitation. With a focus on personalized care in a comfortable, supportive environment, Prestige Care operates a network of long-term care facilities across the West Coast.
The Challenge: Limited Analytics Flexibility
Prestige Care had been relying on a Domo product stack as an all-in-one data warehouse and data model with visualizations. While functional, the system lacked the flexibility to scale analytics to individual facilities and provide caregivers with actionable patient-level insights.
“They had gone down the path of investing a significant amount of time and effort into their analytics environment and realized they should evaluate other solutions before scaling their analytics and rolling out to individual facilities,” said Dan Erasmus, Vice President of Sales and Business Development at Fresche.
Key challenges included:
- Limited exposure to Power BI and its capabilities.
- A rigid analytics environment that couldn’t adapt to facility-level needs.
- Inefficient data sharing and visualization tools.
- A need for seamless integration across the Microsoft ecosystem.
The Solution: Power BI for Healthcare and Azure Synapse Analytics
For Prestige Care, Fresche’s Power BI Dashboard in a Day workshop came at the perfect time. The company was wowed by the visualization capabilities of Power BI, the ability to seamlessly share dashboards via Microsoft Teams, and the integration across the entire Microsoft stack.
“At the workshop, Prestige Care saw how their data share strategy would come together,” Erasmus said. “They gained an understanding of which data sources would feed into their analytics environment and how that would trickle down to caregivers accessing Power BI from their tablets when checking on a patient.”
After the initial session, Prestige Care took the next step and signed up for Fresche’s Analytics in Action program. Fresche helped Prestige Care define its analytics strategy and align it with the right technology.
“They realized that the technology path they were going down would not be able to provide them the flexibility they needed to roll out to individual facilities at the caregiver level,” Erasmus explained.
Here’s what they gained:
- A Clear Data Strategy: Prestige Care learned how Power BI integrates with Microsoft Teams and Azure Synapse to create a seamless data-sharing strategy.
- Tailored Analytics Solutions: Fresche helped Prestige Care define its analytics strategy and align it with the right technology, including Azure Synapse Analytics.
- Improved Technology Stack: The Domo stack was replaced with Azure Synapse Analytics as the data warehouse, with Power BI providing real-time visualizations.
The Results: Transforming Patient Care with Data
A year after the initial workshop, Prestige Care has made significant strides in its migration from Domo to Azure Synapse Analytics and Power BI.
Azure Synapse Analytics now serves as the data warehouse, with Power BI providing visualizations on the frontend. This transformation has helped Prestige Care improve decision-making processes at individual facilities.
Today, caregivers access Power BI dashboards on their tablets to track key metrics in patient care. “They’ve seen massive benefits in terms of running the facilities much more optimally, and providing better care to their patients through analytics,” Erasmus said.
Here’s what Prestige Care has been able to achieve:
- Real-Time Patient Insights
Caregivers access patient-level data on their tablets, enabling timely and informed decisions. - Optimized Operations
Facilities run more efficiently with data-driven insights powered by Azure Synapse Analytics. - Enhanced Collaboration
Integration with Microsoft Teams, Power BI, and Azure Synapse has streamlined communication and data sharing. - Improved Care Quality
Analytics empower caregivers to provide better, more personalized care.
