[Last Updated: May 5, 2025]

AI DISCLAIMER – CHATBOTS AND OTHER OPTIONAL NATURAL LANGUAGE FEATURES AND FUNCTIONALITIES a. WITHOUT LIMITING ANY OTHER DISCLAIMERS IN THIS AGREEMENT, CERTAIN FEATURES AND FUNCTIONALITY OF FRESCHE PRODUCTS MAKES USE OF THIRD-PARTY LARGE LANGUAGE MODELS THAT IS DESIGNED TO, AMONG OTHER BENEFITS, FACILITATE CUSTOMER’S USE OF FRESCHE PRODUCTS THROUGH THE USE OF NATURAL LANGUAGE, WITH THE GOAL OF ENHANCING THE USABILITY OF FRESCHE PRODUCTS, INCLUDING THE PROVISION OF CHATBOTS TO PROVIDE SUPPORT AND INFORMATION RELATING TO SUCH FRESCHE PRODUCTS. AS WITH MANY SOLUTIONS THAT MAKE USE OF LARGE LANGUAGE MODELS, SUCH FEATURES AND FUNCTIONALITIES HAVE INHERENT LIMITATIONS, INCLUDING WITH RESPECT TO ACCURACY AS THEY CAN BE PRONE TO HALLUCINATE FROM TIME TO TIME. ACCORDINGLY, CUSTOMER ACKNOWLEDGES AND AGREES THAT SUCH FEATURES AND FUNCTIONALITIES ARE OPTIONAL AND PROVIDED FOR CUSTOMER’S CONVENIENCE ONLY. CUSTOMER UNDERSTANDS THAT SUCH FEATURES AND FUNCTIONALITIES ARE NOT A REPLACEMENT FOR CUSTOMER’S OWN GOOD JUDGEMENT AND WILL VALIDATE ANY OUTPUTS OR RESULTS OBTAINED FROM USE OF SUCH FEATURES AND FUNCTIONALITIES. WHERE AI-POWERED CHATBOTS OR SUPPORT TOOLS ARE USED, CUSTOMER UNDERSTANDS THAT THE AUTHORITATIVE SOURCE OF INFORMATION REMAINS THE OFFICIAL PRODUCT DOCUMENTATION MADE AVAILABLE BY FRESCHE AND NOT THE CHATBOT RESPONSES. ANY USE OF SUCH CHATBOTS, FEATURES AND FUNCTIONALITY ARE AT CUSTOMER’S OWN RISK.