Application support, infrastructure management, and cloud solutions for IBM i, all handled by a team that knows your systems inside and out.
IBM i managed services give your business a dedicated team to monitor, maintain, and support your systems every day of the year. Instead of stretching a small internal team or coordinating multiple vendors, you get one partner handling your applications, infrastructure, and daily operations.
Every business runs IBM i a little differently. That’s why Fresche offers a range of managed services that stand on their own or work together as a complete solution. We support more than 500 managed services clients across manufacturing, retail, finance, healthcare, and logistics. Start with what you need today and add more as your business grows.
Ongoing support for your custom and third-party applications, including performance tuning, updates, development, monitoring, and daily issue resolution.
24/7 monitoring, system administration, database management, and backup oversight, handled by IBM i specialists so your environment stays stable and secure.
Full spectrum cloud services for IBM i, including migration, hosting, backup, disaster recovery, and ongoing cloud management on platforms like IBM PowerVS.
Regular audits, vulnerability assessments, and real-time threat monitoring that keep your environment compliant and ahead of emerging security risks.
A structured way to transition your IBM i staff to Fresche while they keep doing the work they do today, with Fresche handling payroll, benefits, and compliance.
Expert advisory support for planning OS upgrades, PTF strategy, and system changes, so your team has a clear roadmap before making IT decisions.
PriceSmart, the largest membership club operator in Central America, Colombia, and the Caribbean, moved its IBM i environment to Fresche Cloud.
Sustained year over year, supported by scalable cloud infrastructure
Total time to complete a full migration to Power10 and V7R5
Continuous replication that dramatically improved recovery times
KTLO, short for Keeping the Lights On, extends Fresche Cloud Managed Services rather than replacing it. It builds on your infrastructure, monitoring, and disaster recovery foundation with deeper application, security, and administrative support, in Lite or Full tiers that scale as your priorities change.
Ongoing support for your critical IBM i applications and ERP systems, including upgrades, monitoring, and fixes.
Full KTLO adds 12 hours of application development support each month for ongoing enhancements.
Regular security audits and user administration reviews, built specifically for IBM i environments.
Capacity forecasting and file and database reorganization to keep performance and growth on track.
Moving IBM i to the cloud doesn’t mean starting over or losing what already works. Fresche Cloud gives you the flexibility to host, migrate, and manage your environment on your terms, with the performance and security your business depends on.
Map the dependencies and business rules across your application portfolio before any change is made.
AI accelerates RPG and code transformation while reducing rework, with over 10 million lines of RPG converted.
Modernizes green-screen interfaces to browser-based UIs without rewriting core applications.
IBM i managed services are ongoing support and management solutions for AS/400 and iSeries systems. They cover infrastructure, applications, security, and daily operations so your business runs without interruption.
Yes. AS400, iSeries, and IBM i all refer to the same platform. Whatever term you use, Fresche’s managed services cover the same systems and the same level of support.
Break fix support only responds after something goes wrong. Managed services take a proactive approach, monitoring your systems around the clock to catch and resolve issues before they affect your business.
Yes. Fresche offers both application managed services and remote infrastructure services, so you can get complete coverage from one partner or choose the specific support you need.
Yes. Fresche Cloud provides secure IBM i hosting, backup, and disaster recovery, and can be combined with our managed services for a fully supported cloud environment.
Rebadging transfers your existing IBM i staff to Fresche while they continue in their current roles. Unlike full outsourcing, your people stay in place doing the work they know. Fresche takes on payroll, benefits, and HR administration, giving you the benefits of managed services without losing institutional knowledge.
Cost depends on the size of your environment and the scope of support you need. Most clients see meaningful savings compared to hiring and retaining specialized IBM i staff in house. Contact us for a plan built around your environment.
Fresche supports mid-market and enterprise organizations across manufacturing, retail, finance, healthcare, and logistics, all running IBM i as a core part of their business.
Talk to our team about your environment and get a clear picture of how managed services can reduce costs, strengthen security, and give your team room to focus on what matters most.
See our solutions in action.
Talk with our team about where you are and what comes next.
