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COVID-19 Communication


Montreal, March 17, 2020 – We have been closely monitoring the ongoing spread of COVID-19 and its impact around the world. First, our hearts and thoughts go out to all the families that are affected by the virus. During this time, we want to do all we can to support your efforts to keep your employees and families safe. The health and well-being of our customers, partners and employees is our top priority.

As we all adjust to this unprecedented situation, we would like to highlight a few actions we are taking to help support the community:

Continued service levels: Employees are working from home and business travel is cancelled for the immediate future
The majority of our employees will be working from home and are set up to work collaboratively with you and support you through virtual means. We are committed to maintaining existing service levels while ensuring the safety of our staff. We have also cancelled any non-essential business travel.

Free web-based access to your IBM i applications
We recognize the challenge that companies face in providing employees with secure access to their IBM i. We are offering organizations free help to get remote connectivity established for their staff, enabling employees to work from home without requiring VPN.

  • We are offering unlimited Presto licenses free of charge for 3 months to any organization that needs to provide web-based remote access to their IBM i applications.
  • Special sessions will be held this Friday, March 20th to walk through installation and setup.

Unlimited licensing for existing Presto and Newlook clients
For existing clients using Presto or Newlook that may need to provide wider access to their applications, we are providing unlimited seat counts for 3 months. Existing client?

Remote application support
For companies that run into resource challenges and are looking for assistance, we have a team that has the ability to quickly connect, understand your applications and support your company as little or as much as you need in the coming months.

As this situation evolves, we are here to help you. Please do not hesitate to reach out to us.

We wish you and your families the best.

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